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Privacy Policy

Privacy Policy

Last Updated: October 2023

Winslade Landscapes (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website https://www.winsladelandscapes.co.uk/ and when you engage our landscaping services.

1. Information We Collect

We may collect and process the following data about you:

  • Contact Information: Name, email address, phone number, and physical address (collected via our contact forms or during consultations).

  • Project Details: Information regarding your garden, property layout, and preferences required to provide quotes and perform landscaping work.

  • Technical Data: Your IP address, browser type, and how you interact with our website (collected via cookies).

2. How We Use Your Information

We use the information we collect to:

  • Provide you with professional landscaping quotes and services.

  • Communicate with you regarding ongoing projects or enquiries.

  • Send occasional marketing updates (only if you have opted in).

  • Improve our website functionality and user experience.

  • Comply with legal and accounting obligations.

3. Legal Basis for Processing

Under the UK GDPR, we process your data because:

  • Contractual Necessity: We need your data to fulfill a contract with you (e.g., building your garden).

  • Legitimate Interests: To respond to enquiries and manage our business efficiently.

  • Consent: Where you have specifically agreed to receive marketing communications.

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary, such as:

  • Sub-contractors or specialist partners involved in your landscaping project.

  • Professional service providers (e.g., accountants or IT hosting services).

  • Legal authorities, if required by law.

5. Data Security

We employ appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and partners who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6-7 years for tax purposes).

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Correct any inaccurate information.

  • Request Erasure of your data (the “right to be forgotten”).

  • Object to or restrict the processing of your data.

  • Withdraw Consent at any time.

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

9. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us:

If you are unhappy with how we use your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.